Shortly, they informed me that the new one was faulty and I should again follow the warrantee procedures. I kept on bothering them with emails and calls. I tried and they tried as much as they could to get it working. After several contacts they told me to follow their warrantee return procedure.which I did. So, I just kept complaining to Western Dig.
![wd my book essential 1tb reset wd my book essential 1tb reset](https://media.wired.com/photos/60d62e024abd3c033f4a0159/191:100/w_2400,h_1256,c_limit/Sec_WD_RU_GettyImages-149976792.jpg)
Most of the fixes were way over my head.the terms alone were lost on me. Everyone had their own thoughts, their own fixes and their own beliefs. I had no luck whatsoever talking with techs at WD or here on Apple Support. It went belly up as soon as Mavericks took over my IMac. I had all the same kind of problems with my MyBook Studio. But I am going to say again what my experience has shown me. I hate to post this because all the Tech guys pooh pooh me. Is there a way of resetting the drive to factory setup ?
#WD MY BOOK ESSENTIAL 1TB RESET HOW TO#
Is this a corrupt drive or drive firmware, any ideas how to fix as now running withought a backup until WD drive it fixed.
#WD MY BOOK ESSENTIAL 1TB RESET SOFTWARE#
I read the plethora of info regarding the WD drive manager software issues (and advice on this forum stating "do not use" WD or 3rd party software) so I uninstalled the WD software and rebooted IMAC and reset drive again, drive is again listed in finder and disk utility but I cannot do anything with it, cannot verify or repair, cannot erase the partition cannot unmount (disk util shows "live file system repair is not supported", but I have turned off file sharing and nothing is using the drive). I rebooted IMAC and reset the drive and the drive again showed but has been unreadable, unmountable (although mounted) and I cannot copy files to it or see my backup, but disk utility does show it has the files and the 1.29TB available. I checked WD drive manager and it reported the drives failed "contact support". I ran time machine setup the drive and started a backup, the backup progressed (over 5 hours) to 711GB and 2.1M files but failed at the final hurdle stopping the backup with no error message but IMAC unmounted the drive. So I downloaded the WD drive manager Software latest v3 (have not been using the WD woftware for over 18months), and set the drives into Raid 0, made a new partition and the drive showed as a 2TB drive.
![wd my book essential 1tb reset wd my book essential 1tb reset](https://assets.hardwarezone.com/img/2021/06/wd-mybook-live.jpg)
I was running the Mybook as 1 1TB drive (2x 1TB in Raid 1 mirrored|) I wanted to change to striped 2x1TB to make a 2TB backup drive Raid 0. Thus I decided to reformat/erase the Mybook. However in April backups failed and I could not get time machine to use the backup that existed on the drive even though i could see all the files. After using mybook and time machine successfuly for 5 years and having upgraded through the new releases upto mavericks backups have been fine. My IMAC (10.9.2) developed a problem using time machine at the begining of april. WDBPGC5000ABL-NESN, WDBPGC5000ABK-NESN, WDBPGC5000ATT-NESN, WDBPGC5000ARD-NESN WDBLUZ5000ASL-EESN, WDBLUZ5000ASL-NESN, WDBLUZ5000ASL Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English)
![wd my book essential 1tb reset wd my book essential 1tb reset](https://i.ytimg.com/vi/UeEBpquaoIM/hqdefault.jpg)
, WDBKXH5000ABK-E, WDBKXH5000ASL-E Show less WDBMWV0020BBK-NESN, WDBMWV0020BBL-NESN, WDBMWV0020BTT-NESN, WDBMWV0020BRD-NESN WDBEKS0020HBK-EESN, WDBEKS0020HBK, WDBEKS0020HBK-NESN WDBKKF0020BSL, WDBKKF0020BSL-EESN, WDBKKF0020BSL-NESN, WDCWDBKKF0020BSLEESN Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) WDBZFP0010BTT-NESN, WDBZFP0010BRD-NESN, WDBZFP0010BBK-NESN, WDBZFP0010BBL-NESN WDBUZG0010BBK-EESN, WDBPCK0010BBK-NESN, WDBUZG0010BBK
![wd my book essential 1tb reset wd my book essential 1tb reset](https://aws1.discourse-cdn.com/wd/original/3X/f/7/f756d5fa4c86713ad2caa10194c31870461e64df.jpg)
Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) WDBBEP0010BSL-EESN, WDBBEP0010BBL-NESN, WDBBEP0010BBL-EESN, WDBBEP0010BSL-NESN, WDBBEP0010BRD-EESN, WDBBEP0010BRD-NESN, WDBBEP0010BBK-NESN, WDBBEP0010BBK-EESN, WDBBEP0010BSL-E Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) Leaflet (English) WDBGCH0010BSL, WDBGCH0010BSL-EESN, WDBGCH0010BSL-NESN, WDBBXV0010BBK-EESN, WDBBXV0010BBK-NESN, WDCWDBGCH0010BSLEESN